TERMS & CONDITIONS

Last Updated: July 20, 2025

Please read these Terms and Conditions (“Terms”, “Terms of Service”, “Agreement”) carefully before accessing or using the website operated by Aurelux Exim Private Limited (“us”, “we”, “our”, “the Company”).

Your access to and use of our website and services (“Service”) is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Service.

By accessing or using any part of the Service, including merely visiting the website, you agree to be bound by these Terms and Conditions. If you do not agree to all the terms and conditions of this agreement, then you may not access the Service or use any services.

1. Introduction to Aurelux Exim Private Limited and Our Services

Aurelux Exim Private Limited operates this comprehensive online platform to serve as the primary digital presence for our diverse business activities. Our core objectives for this website include showcasing our extensive range of products and services, fostering our brand’s presence in the market, and facilitating specific online transactions. Our offerings and the corresponding sections of this website include:

Export-Import Business: This section is dedicated to showcasing our wide array of goods and commodities available for B2B (business-to-business) engagement. It provides detailed product descriptions and reference price points to facilitate inquiries from potential business partners.
Co-branded Water Bottle Product Line: This distinct product line is made available for direct purchase by both businesses and individual consumers through our website.
Other Products (e.g., polish, phenyl): These products are displayed exclusively for informational purposes. They serve to inform potential B2B clients about our capabilities and offerings, with all related transactions requiring direct inquiry and negotiation.
Aurelux Foundation: This section highlights the philanthropic arm of Aurelux Exim Private Limited, dedicated to various charitable activities, including providing food and clothing to the underprivileged and supporting educational initiatives. We gratefully accept donations through this platform to further these causes.
Formula Academy: This part of our website provides essential information about Formula Academy’s mission, vision, and educational initiatives. While donations to support Formula Academy are accepted here, please be aware that the full educational services and detailed course information for Formula Academy are hosted on a separate, dedicated website, formulaacademy.in. Your use of formulaacademy.in will be governed by its own specific terms and conditions.

2. General Conditions and User Responsibilities

2.1 Acceptance of Terms

By accessing or using our Service, including merely visiting the website, you affirm that you are of legal age to form a binding contract in your jurisdiction (at least the age of majority in Kolkata, West Bengal, India, or have obtained parental/guardian consent if you are a minor and permitted by law). You also confirm that you have read, understood, and agree to be bound by these Terms, our Privacy Policy (which is incorporated herein by reference), and any other policies or guidelines referenced herein.

2.2 Your Responsibilities

You agree to use the Service solely for its intended purpose and in compliance with all applicable local, state, national, and international laws and regulations. You are responsible for ensuring that your use of the Service does not violate any third-party rights or applicable laws.

2.3 Prohibited Uses

You are expressly prohibited from using the Service:

For any unlawful purpose or to solicit others to perform or participate in any unlawful acts.
To infringe upon or violate our intellectual property rights or the intellectual property rights of others.
To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability.
To submit false or misleading information.
To upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet.
To collect or track the personal information of others.
To spam, phish, pharm, pretext, spider, crawl, or scrape.
For any obscene or immoral purpose.
To interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet.
To disrupt the normal flow of dialogue, cause a screen to scroll faster than other users are able to type, or otherwise act in a manner that negatively affects other users’ ability to engage in real-time exchanges.

We reserve the right to terminate your use of the Service for violating any of the prohibited uses.

2.4 No User Accounts for General Interaction

Please note that for most interactions on this website, including browsing products, making purchases of co-branded water bottles, and making donations, no user account registration or login is required. This simplifies the user experience.

2.5 Newsletter Sign-ups

If you opt to sign up for our newsletter, you consent to receive electronic communications from Aurelux Exim Private Limited. These communications may include updates about our products, services, foundation activities, and news. You retain the right to unsubscribe from these communications at any time by following the instructions provided in the emails.

3. Product Information and Sales Specifics

3.1 Export-Import Business & Other Products (e.g., polish, phenyl)

Informational Display: This section of the website is designed purely for informational and showcase purposes. It provides an overview of our Export-Import capabilities and other product lines (e.g., polish, phenyl).
Reference Pricing: Any prices or price ranges mentioned for these products are strictly reference points and are subject to change without prior notice. They are provided to give potential B2B clients an an indication of our offerings.
No Direct Online Sales: No direct sales, orders, or financial transactions for these specific products (Export-Import goods and other products like polish, phenyl) are conducted through this website’s online payment system.
B2B Inquiry Process: Interested business entities are required to contact Aurelux Exim Private Limited directly via the provided contact information to initiate inquiries, discuss specific product requirements, obtain formal quotations, and finalize purchase agreements. All terms of sale, including pricing, quantity, delivery, and payment, will be established through separate, formal B2B contracts or purchase orders.
Product Availability: Product availability may vary and is subject to confirmation upon direct inquiry.

3.2 Co-branded Water Bottle Product Line

Direct Online Purchase: Our co-branded water bottles are available for direct purchase by users through this website.
Order Process: Upon selecting your desired co-branded water bottles, you will proceed to a checkout process where you will provide necessary shipping details and make payment.
Payment Processing: All payments for co-branded water bottles are processed securely via Razorpay, our designated third-party payment gateway. By completing a purchase, you acknowledge and agree to the terms and conditions set forth by Razorpay, in addition to these Terms.
Order Confirmation: Upon successful payment, you will receive an order confirmation via email to the address provided during checkout. This email will serve as proof of your purchase.
Shipping and Delivery: Details regarding shipping methods, estimated delivery times, and any associated costs will be clearly communicated during the checkout process. While we strive for timely delivery, unforeseen circumstances may cause delays, and we will endeavor to keep you informed.
Strict No Refund Policy: All sales of co-branded water bottles are final. Aurelux Exim Private Limited does not offer refunds, returns, or exchanges for these products once a purchase has been completed, except in cases where mandated by Indian law for defective or incorrect items upon verifiable receipt. We urge you to carefully review your order details, including quantity, design, and shipping information, before finalizing your purchase.

4. Donations Specifics

4.1 Aurelux Foundation

Mission: The Aurelux Foundation is dedicated to humanitarian efforts, primarily focusing on providing essential food and clothing to the underprivileged and supporting access to free or affordable education for those in need.
Donation Acceptance: We gratefully accept monetary donations through this website to support the various initiatives of the Aurelux Foundation.
Payment Processing: All donations are processed securely via Razorpay. By making a donation, you agree to Razorpay’s terms and conditions, as well as these Terms.
No Refund Policy for Donations: All donations made to the Aurelux Foundation are final and non-refundable. Your generous contribution directly supports our charitable programs and helps us fulfill our mission. We are unable to process refunds for donations once they have been successfully completed.
Use of Funds: Funds donated to the Aurelux Foundation will be utilized to support its stated charitable purposes, including but not limited to, purchasing and distributing food and clothing, funding educational programs, and covering necessary administrative costs to operate the foundation effectively.

4.2 Formula Academy

Informational Gateway: This website serves as an informational gateway for Formula Academy, outlining its mission, values, and the types of educational initiatives it supports.
Donation Acceptance: Donations to support Formula Academy’s educational programs are accepted through this website.
Payment Processing: All donations for Formula Academy are processed securely via Razorpay. By making a donation, you agree to Razorpay’s terms and conditions, as well as these Terms.
No Refund Policy for Donations: All donations made to Formula Academy through this website are final and non-refundable. Your contribution directly aids in providing educational opportunities.
Separate Educational Platform: Please remember that the actual educational content, courses, and detailed terms of service for participating in Formula Academy’s programs are exclusively hosted on its dedicated website, formulaacademy.in. Your engagement with educational services on formulaacademy.in will be governed by the terms and conditions published on that specific site.

5. Payment Processing (General)

Third-Party Gateway: All online payments for co-branded water bottles and donations (for both Aurelux Foundation and Formula Academy) are processed through Razorpay, a reputable third-party payment gateway. We do not directly handle or store your sensitive payment card details on our servers.
Security: Razorpay employs industry-standard security measures, including encryption and PCI DSS compliance, to protect your payment information during transactions. While we take all reasonable steps to ensure secure transactions, we cannot be held liable for any breaches or failures on the part of the third-party payment gateway.
Transaction Currency: All transactions on this website are processed exclusively in Indian Rupees (INR).
Payment Disputes: In the event of any payment-related queries, discrepancies, or disputes, please contact our customer service team at business@aureluxexim.co.in. We will investigate the matter and work towards a resolution in accordance with our policies and applicable Indian laws.
Chargebacks: In the event of a chargeback initiated by a user, Aurelux Exim Private Limited reserves the right to contest the chargeback and recover any funds, fees, or costs associated with it, in accordance with applicable laws and the terms of our agreement with Razorpay.

6. Intellectual Property Rights

Ownership: All content present on this website, including but not limited to text, graphics, logos, images, audio clips, video clips, digital downloads, product designs, software, and the compilation thereof, and the specific names and brands “Aurelux Exim Private Limited,” “Aurelux Foundation,” and “Formula Academy,” are the exclusive property of Aurelux Exim Private Limited or its content suppliers and licensors.
Protection: This intellectual property is protected by Indian and international copyright laws, trademark laws, patent laws, and other intellectual property rights.
Limited License: We grant you a limited, non-exclusive, non-transferable, revocable license to access and make personal, non-commercial use of the Service. This license does not include any resale or commercial use of this Service or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this Service or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools.
Prohibited Actions: You are expressly prohibited from:
- Reproducing, duplicating, copying, selling, reselling, visiting, or otherwise exploiting for any commercial purpose any portion of the Service without express written consent of Aurelux Exim Private Limited.
- Framing or utilizing framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Aurelux Exim Private Limited without express written consent.
- Using any meta tags or any other “hidden text” utilizing Aurelux Exim Private Limited’s name or trademarks without the express written consent of Aurelux Exim Private Limited.
- Modifying, adapting, translating, reverse engineering, decompiling, or disassembling any portion of the Service.
- Creating derivative works from any content on the Service.
- Distributing any part of this content over any network, including a local area network, or selling or offering it for sale.
- Using such content to construct any kind of database.
Attribution: You are permitted to share links to our content (e.g., blog posts, news articles) on social media or other platforms, provided that proper attribution to Aurelux Exim Private Limited is given.

7. Disclaimers and No Warranties

Information Accuracy: While Aurelux Exim Private Limited endeavors to keep the information on this website accurate, complete, and up-to-date, we make no warranties or representations of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
“As Is” Basis: The Service and all content, products, and services delivered to you through the Service are provided “as is” and “as available” for your use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
Website Availability & Security: We do not guarantee that the Service will be uninterrupted, timely, secure, or error-free. We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you through the Service will meet your expectations, or that any errors in the Service will be corrected. While we utilize security measures, including SSL and plugins like Loginizer Pro, we cannot guarantee that the website will be free from viruses or other harmful components.
Third-Party Links: Our Service may contain links to third-party websites or services that are not owned or controlled by Aurelux Exim Private Limited (e.g., formulaacademy.in). We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that Aurelux Exim Private Limited shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such third-party websites or services. We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.

8. Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall Aurelux Exim Private Limited, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), strict liability, or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

9. Indemnification

You agree to defend, indemnify, and hold harmless Aurelux Exim Private Limited and its licensee and licensors, and their employees, contractors, agents, officers, and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney’s fees), resulting from or arising out of:

Your use and access of the Service, by you or any person using your internet connection or device.
A breach of these Terms.
Your violation of any rights of a third party, including intellectual property rights or privacy rights.
Your violation of any applicable law or regulation.

10. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.

Any dispute, claim, or controversy arising out of or relating to these Terms, including the determination of the scope or applicability of this agreement to arbitrate, shall be exclusively resolved by the competent courts located in Kolkata, West Bengal, India. You hereby consent to the exclusive jurisdiction and venue of such courts.

11. Severability

If any provision of these Terms is held to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions of these Terms will remain in full force and effect. The invalid or unenforceable provision shall be deemed modified to the minimum extent necessary to make it valid and enforceable.

12. Entire Agreement

These Terms and Conditions, together with our Privacy Policy and any other legal notices published by us on the Service, constitute the entire agreement between you and Aurelux Exim Private Limited concerning the Service, superseding any prior agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms and Conditions). Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.

13. Force Majeure

Aurelux Exim Private Limited shall not be liable for any failure or delay in performance under these Terms due to causes beyond its reasonable control, including, but not limited to, acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.

14. Assignment

You may not assign your rights or obligations under these Terms without our prior written consent. Aurelux Exim Private Limited may assign its rights and obligations under these Terms to any party at any time without notice to you.

15. Changes to These Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will make reasonable efforts to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, in whole or in part, please stop using the Service immediately.

16. Contact Us

If you have any questions about these Terms, please contact us:

By email: business@aureluxexim.co.in
By mail: Aurelux Exim, Kaikhali, Airport – 700136, Kolkata, India
By phone number: +91 9088846888